Terms and Conditions
1. Use of the Service
1.1 The Service is provided for personal or business use only.
1.2 The User must ensure that they will not use the Service for any illegal or unethical activity.
1.3 The Service will be used only by Drivers having valid license and required documents
2. Driver Responsibility
2.1 The Driver will be responsible for providing the Service on time.
2.2 The Driver will have to take full care of the safety and maintenance of the vehicle.
2.3 The Driver is required to follow all traffic rules
3. User Responsibility
3.1 The User must provide correct information of the trip (location, time, etc.).
3.2 The User may be responsible in case of any kind of damage to property or vehicle.
3.3 Carrying any kind of illegal goods during the trip is prohibited
4. Payment and Fees
4.1 The fee for the Service will be mentioned on the website and the User has to follow it. 4.2 Separate charges may apply for any additional services.
4.3 Service will not be provided in case of non-payment
5. Cancellation and Refund Policy
5.1 User must adhere to the deadline set for cancelling the service.
5.2 Cancellation charges may be deducted.
5.3 Refund policy will depend on the type and condition of the service.
6. Privacy Policy
6.1 User information (such as name, contact number, trip details) will be kept confidential.
6.2 Personal information will not be shared with any third party unless legally required.
7. Limitation of Liability
7.1 Company will not be responsible for accidents, delays, or any other force majeure during the trip.
7.2 In case of dispute between User and Driver, Company may mediate but will not have any legal responsibility.
8. Amendment of Terms and Conditions
8.1 The Company reserves the right to make changes to these Terms and Conditions at any time.
8.2 The amended Terms and Conditions will be effective immediately upon publication on the Website.
9. Dispute Resolution
9.1 In the event of any dispute, it will first be attempted to be resolved through negotiation and mediation.
9.2 If the dispute is not resolved, it will be resolved under the jurisdiction of the local court
Terms and Conditions - Related to the documents provided by the driver
When using our driver service it is necessary to follow the rules and provisions, which are related to
Terms and Conditions – Challans Issued by Drivers
The following terms and conditions shall apply while using our driver service, which relate to traffic rule violations and challans issued by the driver:
1. Responsibility and Liability
1.1. Our agency provides professional and trained drivers who are bound to follow traffic rules.
1.2. If a driver accidentally or unintentionally violates traffic rules and a challan is issued, the liability for the respective challan will be decided based on the following conditions
2. Type of Challan and Payment
2.1. Customer’s Responsibility
If the customer has set the speed, route or other instructions of the vehicle himself and the driver has followed the same instructions, the challan will be paid by the customer.
If the challan is related to any parking violation, toll fee or other legal obligation related to the vehicle, it will be the responsibility of the vehicle owner (i.e. customer)
2.2. Agency/Driver Responsibility
If the driver has violated traffic rules due to his/her negligence or personal decision (such as deliberate overspeeding, signal jumping, driving in wrong direction etc.), the challan will be paid by the driver/agency.
3. Procedure on receipt of challan
3.1. If a challan is issued during a trip, the client will be informed of the same.
3.2. The challan will be paid by the concerned party (client, driver or agency) as per the rules.
3.3. In case of any dispute, the matter will be reviewed by the agency and an appropriate solution will be found.
4. Liability Disclaimer
4.1. Our agency only provides driver services and is not responsible for any legal liability related to the vehicle (such as insurance, registration, fitness certificate).
4.2. It will be the client's responsibility to provide necessary instructions to the driver before driving and monitor the compliance of traffic rules.
5. Dispute Resolution
5.1. If a dispute arises regarding the payment of an invoice, it will be resolved by mutual negotiation between the Client and the Agency.
Contact Information
If you have any questions about the Terms and Conditions, you can contact our Customer Service team:
Email: Info@krishnadriverservice.com
Phone: 9004306568
These Terms and Conditions can be customized according to the nature of your service, regional legal requirements and business policies.